Glass Doctor Of Warner Robins at 2305 Watson Boulevard, Warner Robins, Georgia.

I have called them 4 times to repair a window and nobody wants to give me a quote.

Horrible customer service! Apparently they don't really need any business. I've called and left two messages for a quote on a window repair on my home. The first call was on Monday October 9th . Called back late the next day and was told it would be Thursday October 12 before someone could get to me. Today is Friday, October 13th still have not heard from them.

Worst customer service experience of my life. I originally came to fix a leak in my trucks back window. They said they resealed my back window by pulling the window all the way off and re-butyled it but the following day it rained extremely hard and I still had a leak. So I naturally brought my truck back and the tech said it was the plastic trim piece that ran all the way around my back window. The tech stated that if I had a new trim piece installed and the window still leaked that Glass Doctor would reseal my window again. So I bought a $560 trim piece to resolve this issue and had it installed. I tested this trim piece with a hose and I still had a leak. I took my truck back for a third time and the office lady had to get the Manager on the phone. The Manager stated that I would have to make an appointment to see him. I had left my work order at home, so I left to go get this and when I came back the Manager Gary was there. He came out and proceeded to tell me that their warranty did not cover re-seals on back windows. He condescending asked me if I ever worked with windows. Then we got into a heated argument, with him yelling at me infront of my son. Before I left after he yelled at me he said they would re-seal my window and if it still leaked that I knew the policy now and wouldn't come back. I made an appointment for the next day but didn't go back because I pulled my trim from inside my truck and found glue all over the metal which the window connects to. Apparently the tech did no remove my window but just put glue in the spots where the window was leaking. Needless to say I will never go back to this place and will tell everyone I know to take their business else where.